GENERAL TERMS AND CONDITIONS OF USE AND SALE (T&Cs)

Welcome to BUKKAKERY.COM. These General Terms and Conditions (the "T&Cs") govern your use of the website and the purchase of any subscription or product offered through the platform.

1. IDENTIFICATION AND ACCEPTANCE

1.1 Identity of the Service Provider

The website BUKKAKERY.COM and the services provided are owned and operated by:

Owner (Data Controller): NEON BULB, S.L.
Tax ID (NIF): B22512727
Registered Office: PSO. CASTELLANA, 190 - BAJO 3, CP 28046, MADRID, SPAIN
Contact Email: info@bukkakery.com

1.2 Acceptance of T&Cs

By accessing, browsing, subscribing to, or making any purchase on BUKKAKERY.COM, the user (hereinafter, the "User" or "Subscriber") expressly agrees to be bound by these T&Cs, the Legal Notice, the Privacy Policy, and the Cookie Policy.

1.3 Age Restriction (Crucial Compliance Point)

The services and content offered on this website are exclusively intended for adults. By accepting these T&Cs, the User warrants that they are at least eighteen (18) years of age or the age of majority in their jurisdiction, whichever is higher. Any breach of this condition will result in immediate termination of the User's account and the User will be solely responsible for any legal liability arising from the access.

2. SUBSCRIPTION SERVICES AND BILLING (SVOD)

2.1 Service Description

BUKKAKERY provides subscription access to video-on-demand content (SVOD) focused on the niche genres of Bukkake and Group Sex, structured into the following recurring tiers (SILVER, GOLD, PLATINUM, DIAMOND).

2.2 Billing and Automatic Renewal

All subscriptions are billed on a monthly, recurring basis as detailed on the pricing page.

By purchasing a subscription, the Subscriber authorizes NEON BULB, S.L. to charge the applicable subscription fee, plus any taxes, to the designated payment method automatically at the start of each billing cycle.

The charge will appear on the bank statement using the billing descriptor provided by the payment gateway (SegPay / CentroBill).

2.3 Pricing and Fees

The specific pricing for each tier (e.g., SILVER: €39.95; DIAMOND: €54.96) is detailed on the Subscription Page, which forms an integral part of these T&Cs. NEON BULB, S.L. reserves the right to change subscription prices with at least thirty (30) days' notice via email or site notification.

2.4 Cancellation and Termination

The Subscriber may cancel their recurring subscription at any time through their My Account Dashboard.

Cancellation will take effect at the end of the current billing period, and the Subscriber will retain access to the service until the end of that period. No prorated refunds will be issued for partial months of service.

NEON BULB, S.L. reserves the right to terminate or suspend access immediately for any breach of these T&Cs, particularly regarding content redistribution or age verification.

3. DIGITAL CONTENT AND INTELLECTUAL PROPERTY

3.1 Content Ownership

All audiovisual content, videos, graphics, logos, and software used on BUKKAKERY.COM are the exclusive property of NEON BULB, S.L. or its content licensors, protected by copyright and intellectual property laws.

3.2 Permitted Use (Streaming and Downloads)

Content is licensed for the User's personal, private, and non-commercial viewing only.

Users may not copy, reproduce, modify, distribute, transmit, display, perform, publish, sell, or create derivative works from the content.

The "Download" feature (available in GOLD tier and higher) grants a limited, non-transferable license to keep the content file for personal viewing, but does not grant ownership or distribution rights.

4. E-COMMERCE SALES TERMS (SHOP)

4.1 Product Scope

The E-commerce section (Shop) offers two types of products: High-Risk/Adult-Themed products (e.g., toys, specific collectibles) and Low-Risk/Merchandise (e.g., apparel, accessories).

4.2 Segregation of Transactions

High-Risk Products: Purchased via the main BUKKAKERY.COM domain.

Low-Risk Products (Merchandise): Purchased via a separate subdomain/URL. By transacting on the separate URL, the User acknowledges they are engaging in a transaction governed by the terms applicable to that separate domain.

4.3 Shipping, Returns, and Refunds

Terms regarding shipping, delivery timelines, product warranties, and physical product returns are governed by the BUKKAKERY Refund Policy and Shipping Policy, published separately on the website.

5. LIABILITY, WARRANTY, AND DISCLAIMER

5.1 Service Availability

NEON BULB, S.L. strives to maintain the website's availability, but does not guarantee uninterrupted service. The company shall not be liable for damages resulting from technical faults, maintenance, or force majeure events.

5.2 Content Disclaimer

All content is fictional and produced for entertainment purposes. NEON BULB, S.L. makes no warranties regarding the suitability, accuracy, or completeness of the content.

6. JURISDICTION AND APPLICABLE LAW

These T&Cs are governed by the laws of the Kingdom of Spain. Any dispute arising from these T&Cs or the use of the website shall be subject to the exclusive jurisdiction of the Courts and Tribunals of Madrid, Spain.

7. FINAL NOTE ON LEGAL COMPLIANCE

Legal Review Status:

This document has been drafted and is currently being reviewed and enhanced by our specialized legal partners: Adaptalia Group and DRAS Abogados. This ongoing process ensures our compliance with the latest European and Spanish legal frameworks, guaranteeing the security and integrity of all user and contractual operations on the BUKKAKERY.COM platform.

8. REFUND AND RETURN POLICY

Last Updated: November 18, 2025

This Refund and Return Policy (hereinafter, the "Policy") establishes the conditions applicable to digital content subscriptions (SVOD) and the purchase of physical products through the website BUKKAKERY.COM, owned by NEON BULB, S.L. (NIF: B22512727, with registered office at PSO. CASTELLANA, 190 - BAJO 3, CP 28046, MADRID, SPAIN).

8.1 RIGHT OF WITHDRAWAL AND DIGITAL CONTENT (SVOD SUBSCRIPTIONS)

The primary content of BUKKAKERY.COM consists of the supply of digital content (videos, forum access, downloads) that is not supplied on a tangible medium.

8.1.1 Exception to the Right of Withdrawal (Art. 103 m RDL 1/2007)

In accordance with Article 103 m) of Royal Legislative Decree 1/2007 (General Law for the Defense of Consumers and Users in Spain), the right of withdrawal shall not apply to the supply of digital content when the execution has begun.

The execution of the BUKKAKERY.COM subscription service begins immediately after payment confirmation and the granting of access to the video-on-demand (VOD) content or the download function.

CHECKOUT ACKNOWLEDGMENT: By formalizing the purchase of any subscription (SILVER, GOLD, PLATINUM, DIAMOND), the user must grant their prior express consent and their acknowledgment that, once access to the content has begun, they lose their right of withdrawal.

Therefore, once the user has accessed the content or initiated a download, no refunds will be issued for the subscription fee paid, except in the case of a verifiable billing error.

8.1.2 Cancellation vs. Refund

  • Subscription Cancellation: The subscriber may cancel the automatic renewal of their subscription at any time through their Account Dashboard. Cancellation will take effect at the end of the billing period already paid. No prorated refunds will be issued for partial months of service.
  • Refunds: Refunds will only be issued in the event of verifiable billing errors (e.g., duplicated charges) or proven technical inability to access the service that has not been remedied within a reasonable period (does not apply if access is lost due to the user's breach of the T&Cs).

8.2 RETURN AND REFUND POLICY (PHYSICAL PRODUCTS – E-COMMERCE)

This section applies to the purchase of physical items (Merchandise, toys, collectibles) through the BUKKAKERY.COM Shop.

8.2.1 Right of Withdrawal (14 Days)

The Customer has a period of fourteen (14) calendar days from the receipt of the product to exercise their right of withdrawal without the need for justification, provided the product meets the return conditions.

8.2.2 Exceptions to the Right of Withdrawal (Art. 103 RDL 1/2007)

The right of withdrawal shall not apply to the following physical products:

  • The supply of sealed goods that are not suitable for return for reasons of health protection or hygiene and were unsealed after delivery (e.g., intimate lingerie, sex toys, lubricants).
  • The supply of goods made according to the consumer's specifications or clearly personalized.

8.2.3 Withdrawal Return Process

  • Notification: The Customer must notify NEON BULB, S.L. of their decision to withdraw from the contract within the 14-day period via the email info@bukkakery.com.
  • Product Shipment: The Customer must return the product to the address indicated by the support service within 14 days following the notification. The direct cost of return shall be borne by the Customer.
  • Product Condition: The product must be returned in perfect condition, unused, and in its original packaging.

8.2.4 Refund Processing

Once NEON BULB, S.L. has received and verified the condition of the returned product, the full amount paid by the Customer for that product (including initial shipping costs, if applicable) will be refunded within a period not exceeding fourteen (14) calendar days. The refund will be made using the same payment method used by the Customer.

8.3 CONTACT AND DISPUTES

For any inquiries regarding refunds or returns, please contact our support team at info@bukkakery.com. In case of dispute, Spanish legislation shall apply.

8.4 FINAL NOTE ON LEGAL COMPLIANCE

Legal Review Status:

This document has been drafted and is currently being reviewed and enhanced by our specialized legal partners: Adaptalia Group and DRAS Abogados. This ongoing process ensures our compliance with the latest European and Spanish legal frameworks, guaranteeing the security and integrity of all user and contractual operations on the BUKKAKERY.COM platform.

9. CLEAR POSTING OF DELIVERY METHODS AND TIMING

Last Updated: November 18, 2025

This Policy establishes the applicable methods and timeframes for the delivery of digital content and physical products purchased through BUKKAKERY.COM, owned by NEON BULB, S.L.

9.1 DIGITAL CONTENT DELIVERY (SVOD SUBSCRIPTIONS)

The delivery of digital content (videos, forum access, downloads) is immediate upon payment confirmation and subscription activation.

Delivery MethodDelivery TimeDistribution Mechanism
Streaming Access / DownloadImmediate (0-5 minutes) upon payment confirmation.Content is distributed via a global, high-availability, low-latency Content Delivery Network (CDN).

Distribution Mechanisms:

To ensure a premium, high-speed user experience, BUKKAKERY.COM utilizes industry-leading distribution services:

  • Web Infrastructure: Amazon Web Services (AWS)
  • Video Distribution and Streaming: Mux
  • Content Delivery Network (CDN) and Security: Cloudflare

Note: Streaming and download availability are subject to the user's internet connection and the subscribed access level (e.g., 4K, Premium Download).

9.2 PHYSICAL GOODS DELIVERY (E-COMMERCE)

This section applies to the purchase of physical items (Merchandise, toys, collectibles) through the BUKKAKERY.COM Shop.

9.2.1 Principal Courier Service

Our main logistics partner is DHL. We utilize their shipping services to guarantee traceability, speed, and discretion in the delivery of your orders.

9.2.2 Standard Delivery Times (DHL Estimates)

The times indicated below are standard estimates from the time the order leaves the warehouse (excluding order preparation time, which is usually 1-3 business days).

Geographical AreaEstimated TimeframeCost (Determined at Checkout)
Iberian Peninsula (Spain and Portugal)2 – 4 business daysVaries by weight and volume.
European Union (Member Countries)3 – 5 business daysVaries by weight and volume.
Rest of Europe and International5 – 10 business daysVaries by weight, volume, and destination.

Packaging Discretion: All orders are shipped in discrete packaging with no external references to the content or nature of the business, prioritizing customer privacy.

9.2.3 Logistics Flexibility and Service Variability (Disclaimer)

NEON BULB, S.L. reserves the right to use alternative carriers to DHL (such as UPS, FedEx, or specialized postal services) when the specific circumstances of the order require it.

Reasons for variation may include:

  • Geographic destination requiring a local partner.
  • Specific product characteristics (weight, volume).
  • Optimization of costs and delivery times for the customer.

Important: The final delivery time and the identity of the carrier may vary slightly from the standard estimates based on the specific circumstances of each order, customs management (for international shipments), and current logistical availability. The customer will always be notified of the final carrier and the corresponding tracking number.

Final Note: This policy is subject to the General Terms and Conditions and the Refund and Return Policy of BUKKAKERY.COM.